Cancellation Policy

At Infused With Love we understand that unanticipated events happen occasionally in everyone's life. 

In our desire to be effective and fair to all of our clients, and out of consideration for our time, we have adopted the following policies:

  •  A 24 hour or more advance notice is required when canceling an individual appointment. Our policy is simple. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be charged the full cost of the treatment as booked.

  •  Group and Mobile Appointments, Workshops and mobile sessions require 48 hour advance notice. This allows the opportunity for someone else to avail themselves of our services. 

  • Clients are responsible for the time they reserve for their appointment. If you are late for your appointment the treatment will still end at the designated time with no change in fee. Make sure to arrive 10 minutes early to complete your health history form so you will receive your full length of treatment. When you book an appointment with us, that time is allotted for you – and ONLY you.  We do our best to always be ready for you when you arrive. In return, we ask that you keep your promise to us and show up for your appointment on time.

  • ​Please understand that Reflexologists only get paid when they deliver treatment.  Consequently, missed appointments are costly and prevent us from providing treatment to other clients.

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  • In the event that you are unable to keep your scheduled appointment with us, please contact us by phone at least 24 hours prior to your appointment. If you do not reach us, please leave a message on our voicemail system.

  • If we do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.

  • Note: We recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.); therefore your therapist may make an exception to the above policies on those rare occasions.

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